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The nice thing about social engineering attacks is that defending against them doesn’t require buying or installing some type of security software. As I noted in a column last week, it merely requires the user to accept the notion that “security-by-obscurity is no substitute for good security practices and common sense: If you’ve installed a program, update it regularly; if you didn’t go looking for a program, add-on or download, don’t install it; if you no longer need a program, remove it.